Cancellations and refunds
- 2 min read
How to cancel a booking
How to cancel a booking on Turinity while you're inside your cancellation window, and how refunds work if your plans change.
- 1 min read
Where's my refund?
What to do when your refund has been issued but hasn't appeared on your card yet.
- 1 min read
When an activity wasn't as described
What to do if the activity you booked turned out different from what was promised.